Health Management Institute of Ireland: Managing People - Online Course - May 2017

This Managing People, Online Course will help you develop the personal and professional skills needed for effective people management and leadership. The course will cover the essential concepts, tools and models used to manage people.

This e-learning course is for the busy person who finds it difficult to take time out for self-development. It is designed for those recently promoted to a management position or considering going for promotion.

Course Content: 

  • Managing Performance

    • Understanding factors affecting performance
    • Setting goals in KRAs
    • Identifying and supporting good performance
    • Managing poor performance
  • Conflict Management
    • Causes (of conflict)
    • Types (of conflict)
    • Tools to resolve conflict
    • Pre-empting and preventing conflict
  • Coaching
    • Coaching as a management style
    • Advantages and benefits of coaching
    • Principles of coaching
    • Coaching processes
  • Managing Teams
    • Stages of team development
    • Developing effective teams
    • Managing teams
    • Optimising team performance
  • Policies and Procedures
    • Managing employee grievances
    • Handling discipline
    • Dignity and respect in the workplace
  • Presentation Skills
    • Planning; objective, structure, content.
    • Delivery; medium, audience, body language

Book online:

AWARD: Certificate of completion
DELIVERY: 6 online modules over 6 weeks
DATES: 3 May to 14 June
CPD: 27 CPD points
PRICE: €199 per participant



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